📣 Introducing DNA Explorer Essential, includes 40 traits on skin, nutrition, fitness and inner potential! 📣Learn more

Customer Care & Support

Take a look around to find answers to common questions.

Before You Buy

How It Works

How Advanx Health Works

What Is The Difference Between Genotyping And Sequencing

How Does Advanx Health Process My DNA

Why Do You Need Saliva Samples

Ordering And Shipping

Can I Ship To Multiple Addresses

Giving Advanx Health Services As A Gift

How Do I Track My Order

What Countries Do You Ship To

What Payment Options Are Available

Where Can I Purchase Advanx Health Kits

What Shipping Options Are Available

Product Overview

About DNA Explorer

Receiving And Viewing Your Results

What You Can Learn

Can Advanx Health Identify My Ancestry

What Health Risks Information Can I Discover From Advanx Health

What Wellness-Related Information Can I Learn From Advanx Health

Getting Started

Saliva Sample Status

Has My Sample Reached The Lab

When Will My Results Be Ready

Why Do Some Saliva Samples Fail Analysis

Using The Kit

Getting Started With Your Saliva Collection Kit

Providing Your Saliva Sample

Tips For Providing Your Saliva Sample

Who Can Use Advanx Health Saliva Collection Kit

Sending Your Sample Back To Us

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