{"componentChunkName":"component---src-templates-support-page-js","path":"/support/before-you-buy/ordering-and-shipping/how-do-i-track-my-order","result":{"data":{"markdownRemark":{"id":"592aea9d-de6b-5e35-be9a-d5a29a3666d7","html":"<p>Advanx Health typically ships within 1-2 business days from the time of your purchase. When your order is shipped, you will receive an email with your tracking number. Depending on the carrier, it can take 24-48 hours for your tracking information to update on the carrier’s site.</p>\n<p>If your order does not arrive within the estimated time frame, please allow an additional 2 business days before contacting Customer Support. Additionally, check with anyone who may have accepted your delivery, like other household members, neighbors, or someone who accepts mail for your building.</p>\n<p>Alternatively, you can also track your order on Advanx Health portal. To access your account dashboard, you can log in <a href=\"https://app.advanxhealth.com/sign_in\">here</a>.</p>","frontmatter":{"title":"How Do I Track My Order","metadata":{"title":"How Do I Track My Order - Support | Advanx Health","description":"To get started on your journey to discover your DNA, go to Advanx Health online store and choose a service that you prefer.","url":"https://www.advanxhealth.com/support/before-you-buy/ordering-and-shipping/how-do-i-track-my-order","image":"https://www.advanxhealth.com/img/dna-day/understanding-genetics.png"},"foldertitle":"Before You Buy","categorytitle":"Ordering And Shipping"}}},"pageContext":{}},"staticQueryHashes":[]}